Printing Terms & Conditions

File Requirements

Proofs and Approvals

All orders are subject to proof approval before production begins:

• Proof requests will be fulfilled within 1-2 business days
• Customers are responsible for reviewing proofs carefully for accuracy, spelling, colors, and formatting
• Customers must provide written approval (via email) of the proof before production begins
• Changes requested after proof approval may result in additional charges and delays
• Production is authorized upon customer's written approval of the proof

For expedited orders, rush proof review may be available; contact our team for details.

Color Accuracy

Please note the following regarding color reproduction:

• Colors on screen monitors may not exactly match printed colors due to monitor calibration and screen settings
• Printed colors may vary slightly from digital proofs due to paper type, ink absorption, and printing equipment
• Variations of ±5% in color matching are considered within industry standard tolerance
• For critical color matching, we recommend providing Pantone references rather than relying on screen colors
• Paper stock, finish (matte, gloss, satin), and ink type will affect color appearance
• We cannot guarantee exact color matching to unauthorized designer mockups or RGB color specifications

Production and Quality Standards

All products are produced to industry standard specifications:

• Print products are carefully inspected before shipment
• Minor quality variations (registration shifts ±1/32", small scratches, dust specks) within industry tolerance are not grounds for rejection
• Digital printing may show slight color banding or variation across large color areas; this is normal
• Offset printing may show slight ink coverage differences between sheets within an acceptable range
• Scoring and folding may result in very slight dimensional variations (±1/16")
• Die-cutting may result in minor edge irregularities on shaped products

Fonts and Text

To ensure proper production:

• All fonts must be embedded in PDF files or converted to outlines/paths
• System fonts not included with the design software may not print correctly
• Type sizes smaller than 6pt may be difficult to read in print and are not recommended
• We are not responsible for errors in submitted text or spelling mistakes
• Verify all spelling, names, addresses, phone numbers, and URLs in your proof

Order Modifications and Cancellations

Order modifications and cancellations are subject to the following terms:

• Changes to approved orders may be possible if requested before production begins; contact customer service immediately
• Changes after production has started may result in rush fees and/or rejection of current production
• Orders cannot be cancelled after production begins; however, partial cancellations may be negotiated
• Cancellation requests submitted after proof approval are subject to a restocking fee

Liability and Warranty Disclaimer

Print Ship USA provides printing services on an "as-is" basis:

• We are not responsible for errors in customer-supplied files or customer-approved proofs
• Responsibility for final approval of color, layout, spelling, and content rests solely with the customer
• Reprints due to customer-requested changes after approval are chargeable and not covered under any guarantee
• Our liability is limited to the cost of the job
• We do not guarantee exact color matching, screen-to-print color representation, or font rendering from third-party design files

Paper Stock and Finishing

All paper stocks and finishes are subject to availability:

• Substitutions of similar stock/finish may be made if specified stock becomes unavailable
• Special finishes (foil, embossing, die-cutting) may result in slight quality variations
• Laminated products may show slight waviness or wrinkling depending on application and humidity
• Folded products may show slight creasing on the fold line